Elastyc

Processes, people,
knowledge and AI.Connected.

From the first inquiry to completed work, Elastyc connects web channels, conversations and documents with the teams that handle quotes, orders, tasks and requests.

Processes

Everything in the mobile app.

AI built into everyday work.

Ask what is happening with a case, dictate a new request or add an invoice. Elastyc AI uses your work context to prepare an answer, a draft or data for review.

Explore AI assistants and agents
An AI assistant connected to your work Cases, the product catalog, incoming invoices, the knowledge base and voice input are connected to the AI assistant in Elastyc. AI assistant Cases Catalog Knowledge base Invoices Voice input

Elastyc Messenger

Every conversation, in the context of your work.

Sales and support teams can follow customer messages, internal discussions and process notifications from one place. Each conversation stays with its request, quote or order through the next step.

  • Email
  • Help Desk
  • Internal messages
  • WhatsApp in development
Explore Elastyc Messenger
Messenger
Help Desk · HD-2048In progress
Service inspection appointment
  1. Customer · Email

    Could the service team come tomorrow morning?

  2. Internal · Service

    We can make 10 a.m. Assign the work order to the service team.

  3. Reply to customer

    We have confirmed your appointment for tomorrow at 10 a.m.

Work order RN-310Appointment scheduled
Illustrative conversation in the mobile app

Web channels

From your customer’s click to your team.

Launch a Web store, help desk and customer or partner portals. Orders, support requests and enquiries from your website reach the teams that handle them in Elastyc.

Explore Web channels
Online storeOnline help deskEnquiries and forms

Integrations

Connect the systems you already use.

Connect Elastyc to ERP, accounting and fiscalisation services. Exchange data through APIs and connect AI assistants through MCP.

Explore integrations
Elastyc
ERP and accounting
eFiscalisationTax Administration
APIs and events
MCP for AI assistants
  • Google
  • Meta
  • Microsoft
  • OpenAI
  • Claude
  • Postmark

See how Elastyc could work for your company.

Choose a process, channel or integration that matters to you. We'll walk through how it connects to the rest of your business.

Let's talk