Elastyc

Web channels

From your customer’s click to your team.

Connect your online store, help desk, portals and forms to the work your team does in Elastyc. Customers can buy, ask for help or get in touch, and your team can pick up each request in the right workflow.

Explore Web channels
Online storeOnline help deskEnquiries and forms
Elastyc
ERP and accounting
eFiscalisationTax Administration
APIs and events
MCP for AI assistants
  • Google
  • Meta
  • Microsoft
  • OpenAI
  • Claude
  • Postmark

How customers and partners connect with you

Online store

Show current product information from your catalogue. Once a customer places an order, your sales team can check availability and arrange fulfilment in Elastyc.

Explore the Web shop

Online help desk

Customers can report an issue, attach documents and track its status. Your support team keeps the conversation and resolution in the same ticket.

Explore the Online Help Desk

Enquiries and forms

Collect information and attachments through a Web form. Enquiries go to the team responsible, and sales enquiries can feed into lead management.

Explore enquiries and forms

Customer and partner portals

Give customers and partners access to the documents, requests and statuses they are allowed to see. Updates made in Elastyc are reflected in the portal.

Registration and sign-in

Visitors can create an account or sign in. Once access is approved, they can see the information and actions available to their role.